Team Tips Archives

TOPICS:

Understanding the change cycle can increase productivity

What makes people happy?

Nurture employees for profits to grow

Keep your team strong and in top shape

Engaging employees for innovative solutions

Team characteristics that served the Obama campaign

Retain your clients during times of change

Opportunities emerge during uncertain times!

Your clients may be concerned with the way the media is depicting the current economic environment.
It’s an ideal time for you to reconnect, reassure, and reignite their passion for your business’ services.

Reconnect - print out a list of all current customers and call every one of them. Repeat, “I am concerned about you.” and ask how they are doing. Then listen.  
Reassure – review an objective state-of-affairs and reminisce difficult times you both have survived. Reframe their situation to realize opportunity for themselves, too.
Reignite - remind them of benefits you delivered and results you attained for them. Reiterate, “I care!” and retell how you can assist them today and in the future when the time is right.

Your clients will remember you to refer others and remain your loyal customer.

Tips to Keep Your Team Engaged